IT documents and templates – why reinvent the wheel?


For many years the consulting industry has enjoyed the luxury of charging (in many cases) very high rates for material and deliverables that have been recycled from other similar client engagements and modified to meet the requirements of the new client. This allows consulting organizations to continue to maximize margins using lower skilled resources to … Continue reading IT documents and templates – why reinvent the wheel?

IT Transition Plan


Save time in preparing a transition plan with our comprehensive IT Transition Plan Templates that are designed to be tailored for your specific situation. Read More.... Consulting Cloud's library of documents, samples and templates, are available at very affordable prices, and are available to save a business time, money and stress on hiring a consulting … Continue reading IT Transition Plan

What is an IT Strategic Plan and what does it contain?


Developing an IT Strategic Plan will help better align your IT function with the business and also build a common understanding among stakeholders about how investments in technology will be used to support the company strategy. Ideally the IT Strategic Plan should be based on the company strategy. However in many organizations, particularly small companies, … Continue reading What is an IT Strategic Plan and what does it contain?

What are Service Level Agreements? SLAs


A service level agreement (SLA) is a formal document that defines a working relationship between parties to a service contract. The standing of the SLA depends on whether the service is being provided by an internal (In-house central department/function) or an external (Bought-in) service provider. As well as defining key areas, a Service Level Agreement … Continue reading What are Service Level Agreements? SLAs

What is an IT Service Catalog?


A service catalog is a very useful tool for communicating the value of an IT department and what this brings to a business. Consulting cloud offers a template of this document to allow businesses to simply tailor the example for their specific company. A key function of a Service Catalog template is to provide a basis … Continue reading What is an IT Service Catalog?

What’s in an Outsourcing Contract?


Outsourcing Contracts document the Terms and Conditions usually between a Customer and an external Vendor. Often a Contract or Agreement is also required when a Shared Service function is established within an organization. An Outsourcing Contract can also been called a Managed Services Contract, Managed Services Agreement, Outsourcing Agreement, Master Services Agreement, MSA, or a … Continue reading What’s in an Outsourcing Contract?

What is a Risk Management Process?


A Risk Management Process is a method by which risks to the project (e.g. to the scope, deliverables, timescales or resources) are formally identified, quantified and managed during the execution of the project. The process entails completing a number of actions to reduce the likelihood of occurrence and the severity of impact of each risk. … Continue reading What is a Risk Management Process?

What is an RFP or RFT?


A request for tender (RFT) is a formal, structured invitation to suppliers for the supply of products or services. In the public sector, such a process may be required and determined in detail by law to ensure that such competition for the use of public money is open and fair. RFTs may be distributed to … Continue reading What is an RFP or RFT?

What is IT Governance ?


Gartner defines IT Governance as the processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. IT demand governance is the process by which organizations ensure the effective evaluation, selection, prioritization, and funding of competing IT investments; oversee their implementation; and extract (measurable) business benefits. IT demand … Continue reading What is IT Governance ?

Why Outsource your Information Technology?


There are many reasons why companies outsource. Here are 9 of the top reasons: Reduce and control operating costs. When you outsource, you eliminate the costs associated with hiring an employee, such as management oversight, training, health insurance, employment taxes, retirement plans etc. Improve company focus. It is neither practical, nor possible to be a jack … Continue reading Why Outsource your Information Technology?

What is an Information Technology Charter? (IT Charter)


A charter is a document that is developed in a group setting to clarify team direction while establishing boundaries. It is developed early during the forming of the team. The charter should be developed in a group session to encourage understanding and buy-in. Consulting Cloud has developed IT Charters for specific IT functions within a … Continue reading What is an Information Technology Charter? (IT Charter)

What is an Business Continuity Plan? (BCP)


A Business Continuity Plan BCP documents the organization's exposure to internal and external threats. It also provides a plan for total business recovery should a catastrophic event occur to your business. A Business Continuity Plan (BCP) methodology is used to produce a plan that will enable an organization to continue to function in the face of some kind … Continue reading What is an Business Continuity Plan? (BCP)

What is an Information Technology Audit ? (IT Audit)


The primary functions of an IT audit are to evaluate the systems that are in place to guard an organization's information. Specifically, information technology audits are used to evaluate the organization's ability to protect its information assets and to properly dispense information to authorized parties. The IT audit aims to evaluate the following: - Will … Continue reading What is an Information Technology Audit ? (IT Audit)

Cloud computing and shared ICT in the public sector – Case Studies


This presentation is a bit dated (2013), but it could still be useful to many people. It covers case studies of cloud computing and ICT Shared Services strategies across several international public sector entities. Download for free (27 slides)  

What is an IT Charter and what is it used for?


IT Charter Definition: "an official agreement that provides guidelines and rules for something" A charter is a document that is developed in a group setting to clarify team direction while establishing boundaries. It is developed early during the forming of the team. The charter should be developed in a group session to encourage understanding and buy-in. … Continue reading What is an IT Charter and what is it used for?

Can Shared Services really work?


Can Shared Services really work? Well, in my opinion, YES, provided that a number of key elements are in place to ensure that Shared Services is living up to its expectations and providing the results required. Goals must be clearly defined The most commonly cited reasons for implementing Shared Services is reducing costs and some early adopters were … Continue reading Can Shared Services really work?

Don’t pay for “reinventing the wheel”


For many years the Consulting industry has enjoyed the luxury of charging (in many cases) very high rates for material and deliverables that have been recycled from other similar client engagements and modified to meet the requirements of the new client. This allows Consulting organizations to continue to maximize margins using lower skilled resources to … Continue reading Don’t pay for “reinventing the wheel”